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1. Q1: How can I schedule a factory visit?

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- A1: You can contact us via email or phone to arrange a convenient time for your factory visit.

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2. Q2: Do I need to request samples before placing a bulk order?

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- A2: Yes, we recommend requesting samples to ensure our products meet your requirements before making a large purchase.

 

3. Q3: How can I obtain a price quotation for my order? 

 

- A3: Please provide details about the product type, quantity, and any customization needs through our contact form, and we will send you a quote promptly.

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4. Q4: What are your payment terms for bulk orders?

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 - A4: Our payment terms vary depending on the order size and specifics. We will discuss payment options once your order is confirmed.

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5. Q5: How can I conduct an audit of your factory? 

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- A5: We welcome factory audits. Please contact us to arrange a suitable time for your audit, and we will provide the necessary documentation.

 

6. Q6: What types of materials do you use for your straws? 

 

- A6: We use various materials, including plastic, paper, and biodegradable options, depending on the product specifications.

 

7. Q7: Can you provide information on your environmental certifications? 

 

- A7: Yes, we are committed to sustainability and can provide documentation for our environmental certifications upon request.

 

8. Q8: What is the lead time for orders? 

 

- A8: Lead times vary based on the order size and customization. Typically, it ranges from 2 to 4 weeks. Please inquire for more specific timelines.

 

9. Q9: Do you offer customization options for your straws? 

 

- A9: Yes, we offer customization options, including color, size, and packaging. Please contact us for more details.

 

10. Q10: How do you handle quality control in your production process?

 

- A10: We have strict quality control measures in place at every stage of production to ensure our products meet the highest standards.